Hopscotch is committed to providing a healthy and clean environment for all. The safety and
well-being of our guests, staff and the community is of the utmost importance.
As you prepare to visit, please know that guidelines from the City of San Antonio, Bexar County, State of Texas, and Centers for Disease Control and Prevention (CDC) will be strictly followed. We have taken enhanced health and safety measures to ensure that we are implementing comprehensive and industry-leading procedures. Please visit our website for continually updated information.
ALL STAFF AND GUESTS MUST WEAR PROPER FACE COVERINGS
Guests are not allowed entry without proper face coverings and must keep them on throughout the experience. Anyone refusing to wear a face covering will be asked to leave the show.
ALL GUESTS AND STAFF WILL BE TEMPERATURE SCREENED
Temperatures will be checked at the main and employee entrances and must be below 100.4 degrees to enter.
STATE OF THE ART AIR DECONTAMINATION
Potent antimicrobial systems which employ state-of-the-art atomization technology to facilitate rapid generation and dispersion of antimicrobial vapors are placed throughout the space to decontaminate the air. These systems constantly combat and destroy harmful pathogens if they are present in the environment and provide safe and effective disinfection.
No cash; all transactions are debit and credit card only. Tap to pay is available. Guests may use their phones to sign the waiver. Self-cleaning film has been added to all high-touch spots.
SURFACES AND TOUCHPOINTS WILL BE SANITIZED REGULARLY
In addition to professional, nightly deep cleans, our staff will be trained in COVID-19 safety and will be frequently cleaning surfaces throughout their shifts.
TEN TOUCHLESS HAND SANITIZING STATIONS THROUGHOUT THE VENUE
Please regularly use our many hand sanitizer stations that are available throughout the experience and avoid touching your eyes, nose and mouth.
SOCIAL DISTANCING WILL BE ENFORCED
Our air is continually ventilated throughout the space at all times. We have ultraviolet lights and specialized filters installed inside our HVAC system to provide purified air throughout the entire building. Automated decontamination systems are also placed throughout the space, dispensing antimicrobial vapor.
LIMITED VENUE HOURS AND 25% CAPACITY STRICTLY ENFORCED
We offer dedicated pre-ticketed time slots for a continually safe guest flow. If you are visiting one of our public, non-ticketed gallery areas, you will be asked to wait if we are at capacity.
FREQUENTLY CIRCULATED AND PURIFIED AIR
Our air is continually ventilated throughout the space at all times with specialized HEPA filtration in our HVAC system to provide purified air.
To ensure that we provide a safe environment for all please let us know if you are not feeling well, have tested positive for COVID-19 or feel you have been exposed to someone with COVID-19. Email firstname.lastname@example.org and we will help you reschedule your visit.
By visiting Hopscotch, you voluntarily assume all risks related to exposure to COVID-19.